Axon Active partners with ePost Service AG to drive communication platform development through a large-scale, dedicated engineering team in Vietnam. This collaboration focuses on building a unified multi-channel delivery platform that integrates digital networks with traditional physical mail. By combining Swiss governance with high-capacity engineering, the partnership delivers a scalable solution that ensures delivery reliability and fulfills rigorous regulatory mandates.
ePost Service AG stands as a premier provider of digital communication and document distribution software in Switzerland. As a subsidiary of Swiss Post, the enterprise enables secure, digitized correspondence for corporate clients and public institutions. Its advanced platforms help organizations optimize stakeholder communication and fulfill complex data privacy mandates through hybrid delivery frameworks. To maintain its position as a market leader, ePost Service AG relies on a dedicated development team for communication platform development, ensuring long-term stability and rapid delivery of its core services.
A dedicated development team works in 2-week Scrum sprints to deliver demo-ready features to stakeholders in Switzerland. This Swiss-Vietnam software partnership—Swiss software development delivered from Vietnam—facilitates effective coordination through a four-hour daily overlap window between Vietnam and Bern. Teams align their delivery cadence via Microsoft Teams, Slack, and Zoom, while asynchronous communication ensures continuous progress across different time zones. This structure provides long-term stability and deep product expertise, supported by a Swiss-based account lead for strategic alignment.
The team manages the end-to-end communication platform development to simplify complex document delivery for enterprise clients. This unified solution consolidates multiple systems, including ePost Hub, SmartSend, and oneAPI, into a single integrated ecosystem. Businesses can send documents across various channels such as the ePost digital letterbox, eBill, email, SMS, and physical mail from one interface. The platform ensures high scalability and strong security through a cloud-native architecture on Kubernetes and event-driven microservices development.
Java and MongoDB provide the reliability and high throughput required to support this enterprise software development at scale. Our software developers build core services and APIs that maintain system responsiveness as data volumes and usage grow. This foundation allows the ePost Communication Platform to handle massive document distribution workloads while ensuring transactional integrity.
A multi-database architecture balances performance, consistency, and scalability through a combination of MongoDB, PostgreSQL, and Redis. The system utilizes MongoDB for flexible metadata storage and PostgreSQL for managing relational structures and transactional integrity. Redis enables fast data caching to maintain high responsiveness for users during high-traffic periods. This optimized approach ensures the platform remains reliable and scalable even as the volume of digitized correspondence increases.
The engineering team leverages advanced AI tools like Claude Code, GitHub Copilot, and Cursor to accelerate software delivery. These tools assist with code generation, refactoring, and technical analysis, allowing developers to focus on architecture and problem-solving. However, experienced engineers review and validate all AI-generated outputs to ensure Swiss-quality standards, security, and maintainability. This AI-assisted software development workflow improves engineering efficiency while providing clients with cost-effective and reliable solutions.
The platform unifies all delivery channels—digital and physical—within a single architecture. Businesses can send messages through ePost letterbox, eBill, email, SMS, or print without switching systems. Shared workflows and APIs ensure consistent processing, tracking, and monitoring across all channels.
The system is built on a cloud-native architecture using Kubernetes and event-driven microservices, enabling horizontal scaling based on demand. Combined with robust backend services and an optimized data architecture, it supports high throughput and ensures reliable delivery even under heavy workloads.
The platform offers flexible integration methods, including REST APIs, Managed File Transfer (MFT), and a web-based upload interface. This allows businesses to connect using their preferred method while maintaining compatibility with existing systems and workflows.
A stable, dedicated team operates in structured Scrum cycles with clear ceremonies and deliverables. Long-term team continuity builds deep domain expertise, while regular reviews and close stakeholder collaboration ensure consistent quality and alignment with business goals.
Security is embedded at every layer of the architecture. The platform follows a security-first design, leveraging cloud-native controls, secure data handling practices, and compliance with Swiss and European data protection standards to ensure safe and reliable communication.
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